Paying for a commission by SachiiA Draws means that you agree to the following terms of service. This only applies for personal use commissions. For commercial commissions, a contract will be used to protect both parties. Contact me for more information or sign up to my newsletter to stay updated! 

 

Payment

Payment is done through PayPal or Ko-Fi. All PayPal transactions are subject to the PayPal privacy policy and all Ko-Fi transactions are subject to the Ko-Fi privacy policy. I reserve the right to suspend or withhold delivery of the final artwork until full payment is received.

 

Ko-Fi: for commissions ordered through Ko-Fi, the payment is up front. Once payment is received, I will contact you within 3 business days and start on your commission as soon as I am able.

 

PayPal: for commissions ordered otherwise, such as through e-mail or Instagram or Discord, payment is required once the sketch is approved by both parties. I will send an invoice through PayPal. Only when that payment is fulfilled, will I continue on the commission.

 

Payment plan: commissions that exceed a total price of 150 EUR may be paid with a payment plan of 2-4 installments.

 

Process, revisions and delivery

Sketch phase: I will deliver between 1 and 3 sketches for your approval. You will have two rounds of revisions in this stage where anything can be changed. 

 

Revisions at other stages: I will check in with you at various stages of the artwork. It differs for each artwork, but it will generally be at the lineart phase, the flat colours and the final artwork. At each stage you will have a round of revisions. 

You may always request additional check-ins with me but these will not come with a round of revisions. However, I will always strive to deliver the best work possible for you. 

 

Final artwork delivery: unless otherwise agreed upon, I will deliver the artwork in both PNG and JPEG format in full resolution at at least 72 DPI. If the final artwork needs to be specific dimensions, if it needs to be print-ready or if it requires a higher DPI, I must be notified of this before the sketch phase is complete. 

 

Small changes (jewellery, scars, etc) after the finished work has been shown, are free of charge. Larger changes (outfit change, major colour change, etc) will come with an additional fee which will be discussed. 

 

Deadlines: I am able to work with deadlines but these have to be agreed upon before payment is completed. Deadlines may be refused if I do not think I am able to meet them, or may require a rush fee.

 

Retention of images and files

I will generally keep the final delivery files on my computer for at least two years. You may always contact me and request the files again, also outside of this two year period. However, I strongly encourage you to store the files safely on your own devices as well. After the two years have passed, I cannot guarantee that I still have the files. Furthermore, I am not responsible for any loss of files if my computer crashes or my files get corrupted by reasons outside of my control.

 

Rights and ownership

By default, all rights remain with me, the artist. This includes but is not limited to: commercial rights, usage rights and copyright. If you require commercial rights or otherwise, you can contact me for further information.

 

You, the client, are allowed to use the art for personal use which includes:

• Social media profile pictures
• Wallpapers, personal website display
• Post the art in any (character) galleries with proper credit
• Social media posts with credit
• Merch for personal use or gifts to friends
• Claim the right of the characters (if applicable) but not of the drawing itself

 

Artificial intelligence (AI)

You, the client, agree not to use the artwork, in whole or in part, as training data or input for any generative AI models. Breach of this clause shall result in immediate termination of the commission without refund. The Artist confirms that AI will not be used in any portion of the commission. 

 

Communication

For the commission to go smoothly, it is important for both parties to stay in touch as needed. If I cannot continue the artwork due to lack of communication, the artwork will be put on hold and previously agreed upon deadlines may no longer be possible.

 

After two months (60 days) of no input, I will send a termination notice of the commission to the Client. If I do not receive any input within fifteen (15) days of sending the termination notice, the commission will be canceled and refunds are no longer possible. 

 

Termination and refunds

You, the client, and I, the artist, both reserve the right to cancel the commission before I have shown you any sketches.

Termination of the commission and refunds may be requested at any given time during the commission. Should the client wish to cancel the commission during the process, a refund will be agreed upon in consultation with the client, depending on how far the commission has progressed.

 

Failure to meet a deadline by the artist: should I fail to meet a pre-agreed upon deadline and should the client cancel the commission due to this, refunds will be discussed. Refunds will be determined on a case by case basis depending on how far the commission has progressed.

 

Once the artwork is completed and approved by the client, a refund is no longer possible.

 

Force majeure

Neither party shall be held liable for delays caused by events beyond their control, such as natural disasters, illness, accidents, or legal restrictions.

 

Credit

You agree to credit me, SachiiA Draws, as the creator of the artwork. When posting on social media, please refer to the handles below. Thank you!

 

Social Media handles: Instagram and Threads: @sachahenrike, other social media (BlueSky, Cara, DeviantArt): @sachiiadraws

 

If you have any questions about the terms, don’t hesitate to contact me, I am happy to help!

 

Last updated: march 2025